What options are available for viewing log files related to WorkPlace and Tunnel access that are not visible in AMC?

Viewing log files related to WorkPlace and Tunnel access that are not visible in the SonicWall Management Console (AMC) can indeed be accomplished by connecting via SSH or accessing the Command Line Interface (CLI) directly. This method allows for a more in-depth look at log files that may not be readily accessible through the graphical interface provided by AMC.

When using SSH or the CLI, administrators can execute specific commands to retrieve detailed logs that include crucial insights on user activities, connection statuses, and potential issues that are not explicitly displayed in the AMC. This direct access provides a level of detail and diagnostic information that can be essential for troubleshooting and monitoring purposes.

While options such as using the GUI interface or accessing logs through a web browser are common methods for viewing available logs, they may not provide access to all logs related to WorkPlace and Tunnel activities. Requesting access from an admin can potentially lead to log insights, but it places the onus on another individual and may not guarantee that the logs of interest are retrieved in a timely manner. Therefore, leveraging SSH or the CLI is the most effective way to get comprehensive access to these log files.