What is the first step of the EPC process when a user connects to SMA?

The first step of the Endpoint Compliance (EPC) process when a user connects to SonicWall Secure Mobile Access (SMA) is for the user to connect to the SMA and log in to a realm. This initial step is crucial as it establishes the user's identity and access permissions. By logging in, the SMA system can determine which services and resources the user is entitled to access based on their credentials and the specific realm configuration.

After the user successfully logs in, the system can proceed to further steps, such as assigning the user to a community, interrogating the user's computer for compliance with security policies, or placing the user in a quarantine zone if their device fails to meet the necessary requirements. However, all of these subsequent actions depend on the successful completion of this first step, highlighting its foundational importance in the EPC process.