What happens to traffic if the SMA is not configured correctly for a tunnel user?

When the Secure Mobile Access (SMA) is not configured correctly, it can lead to a variety of issues affecting user access and traffic flow. Specifically, the scenario suggests that traffic may experience problems and users may have limited access to the resources they need. This often occurs because improper configuration can prevent the necessary protocols from functioning effectively, which can lead to dropped connections or failure to establish secure tunnels.

For a tunnel user, this means that while some traffic may still be allowed through—typically in configurations where certain aspects are partially set up correctly—overall user experience will be degraded. Instead of completely blocking traffic or restricting it to specific ports, the misconfiguration often results in inconsistent connectivity and performance. Users may be able to connect but find that certain applications or resources are inaccessible, hence the characterization of having limited access.

Understanding this helps in troubleshooting and emphasizing the importance of proper configuration for ensuring that users can effectively communicate over the network while maintaining security protocols.